CoinDCX has launched a ₹100 crore Digital Suraksha Network (DSN) to tackle rising digital fraud and impersonation scams, offering shared tools and resources for industry partners, regulators and law enforcement to strengthen fraud detection, user education and incident response across India’s digital finance ecosystem.
What the Digital Suraksha Network will do
The DSN is framed as an ecosystem initiative rather than a proprietary solution. CoinDCX plans to partner with fintech firms, banks, regulators and police to build a common infrastructure for identifying and mitigating online fraud targeting crypto users and other digital financial customers.
Core components include a 24×7 WhatsApp helpline for users to quickly verify suspicious links, investment offers and platforms before transacting, along with an open fraud-intelligence API that will share real‑time data on malicious or impersonating domains with partner organisations.
Scope of the problem
CoinDCX says it has already identified more than 1,200 fake websites impersonating its brand, underlining how quickly fraudsters create lookalike domains and phishing pages to harvest credentials or mislead investors. The company attributed a recent impersonation case — in which its co‑founders were briefly arrested and later granted bail — to activity carried out via a fake domain unrelated to the official platform.
Awareness, training and law‑enforcement support
Alongside technical measures, the DSN will run a nationwide “Caution Before Transaction” awareness campaign to improve safe digital practices and basic financial literacy. CoinDCX says the fund will also finance training for cybercrime units, with an emphasis on blockchain forensics and digital asset tracking to accelerate investigations into sophisticated, cross‑border scam networks.
Why industry collaboration matters
As cyber fraud grows more complex — aided by AI tools and dispersed threat actors — CoinDCX argues that collective action is essential. Shared intelligence, rapid verification channels and closer coordination with regulators and police are presented as key to bolstering resilience in India’s fast‑evolving digital finance and crypto markets.
The ₹100 crore commitment is positioned as a strategic investment to build trust, improve consumer protection and strengthen incident response capabilities across the wider digital ecosystem.
